Custom Development & Integrations
Beyond websites and plugins, we design and engineer complete platforms — customer portals, ordering systems, and full commercial SaaS products. It's our newest passion and our deepest capability, and we run what we build.
monitored · maintained · improving
Sound familiar?
You've stretched spreadsheets, off-the-shelf apps, and plugins as far as they go. The operation now needs software shaped exactly like the business — and nothing on the market is.
Generic platforms force your workflows into their assumptions. The edge cases they can't handle are usually the exact places you make your money.
You can see the platform your industry needs — but building it means architecture, design, security, hosting, and a team that sticks around after launch.
The critical app someone built years ago still runs the business, but nobody dares touch it. Every year it survives raises the stakes of doing nothing.
What you get
We shape the product before we build it — user flows, data model, commercial model, and an interface that feels consumer-grade even when the problem is industrial.
Modern TypeScript stacks, clean APIs, role-based portals, payments, and admin tooling — engineered for performance and maintainability, not demo-day theatrics.
Hosting, monitoring, security, backups, and iteration after real users arrive. We operate platforms, not just deliver repositories.
Our newest platform — PlayerKits (sports team identification) and ForemanSuite (a contractor operations OS) — were designed, engineered, and launched end-to-end by this team.
Enterprise software is our newest passion, and it changed how we build everything else. When you’ve designed a commercial SaaS product — portals, roles, payments, uptime obligations — a “simple business website” gets engineered with the same discipline. That’s the standard PlayerKits set for us, and it’s the standard every client project inherits.
Part of a system
No solution we build stands alone — each one is designed to hand off cleanly to the others.
Custom Development
Enterprise platforms grow from the same engineering bench that builds plugins and portals.
Integrations & Data
Platforms plug into payment, logistics, and back-office systems through clean APIs.
Hosting & Support
We run the infrastructure under every platform we ship — monitored, secured, and scaled.
Proof
Enterprise Software / SaaS
A complete commercial SaaS platform for sports organizations to manage custom team gear — brand asset portals, product design workflows, staff accounts, and ordering. Designed, engineered, and launched end-to-end by Smart Site Services.
Brand asset management ↔ product design workflow · Organization accounts ↔ individual staff access · Product catalog ↔ ordering pipeline
Read the case study →
Enterprise Software / SaaS
A complete contractor operating system — jobs, scheduling, crews, and customer workflow in one platform. Conceived, designed, engineered, and branded end-to-end by Smart Site Services.
Jobs ↔ scheduling ↔ crews · Customer workflow ↔ communication · Brand system ↔ generated marketing assets
Read the case study →
Process
The problem, the users, the workflows, and what success costs and returns.
Data model, stack, integrations, and security posture — decided before code.
Working software early, real feedback loops, no year-long black box.
Performance, security review, onboarding flows, and a launch plan that isn't just a switch flip.
Monitoring, support, and a roadmap driven by how people actually use it.
Questions
Both, deliberately. The agency work keeps us close to how real businesses operate; the software work gives us engineering depth most agencies can't offer. Enterprise platforms are where the two meet — and they've become our favorite kind of project.
More than a website, less than an internal IT department — and we scope in phases so you're never funding a black box. The first phase is always a defined, working slice of product, not a pile of documents.
You do, fully — source, infrastructure, and data. If we're building a product together under a different arrangement, that's negotiated openly up front.
Yes. We audit it first — architecture, security, and the risks nobody wrote down — then stabilize before we extend. Rescues are some of our most satisfying work.
Tell us what is working, what is not, and where you want the business to go. We'll help you determine the smartest next step — no pressure, no jargon.
Prefer to talk now? Call +1 (248) 270-5372, text us, or email hello@smartsiteservices.com.
