Be Found & Thrive
$299/mo
Free setup included
Emerging business just getting started.
Get startedCustomer Experience Platform · Insights
What your customers mean, not just what they say.
AI-powered analysis digs beneath reviews, feedback, and survey scores to show what's working, what's not, and where.
- AI sentiment analysis
- Trending-topic discovery
- Custom categories
- Compare locations
- Reviews, social & surveys
- Data-driven decisions
- Executive-ready reporting
- Athena NLP engine
Trends
Catch sentiment shifts early
Monitor sentiment across customer feedback to see strengths, weaknesses, and emerging topics in your market before they become problems.
Categories
Measure performance by category
Group keywords into custom categories and sub-categories to measure exactly the parts of the business you care about.
Locations
Compare across locations
See which locations delight customers and which need attention — same categories, same yardstick, one view.
Plans & pricing
Insights is included in the platform.
Every plan includes free setup — implemented and managed by our team, not a support queue.
Be Found & Be Chosen
$399/mo
Free setup included
Established business looking to grow.
Get startedBe The Best Business
$499/mo
Free setup included
Established business looking to dominate.
Get startedOne platform
Works with everything else in the platform
See Insights on your own business.
A 20-minute demo with your real use case beats an hour of feature tours. We'll show you exactly how it would run for you.
Prefer to talk now? Call +1 (248) 270-5372, text us, or email hello@smartsiteservices.com.