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Smart Site Services

Customer Experience Platform · Surveys

Feedback that turns into growth.

Send custom, low-friction, automated surveys — and use AI to uncover what your customers are really telling you.

  • Surveys via text
  • Conversational format
  • AI-powered insight
  • Turn responses into reviews
  • Segment by audience
  • Pre-defined triggers
  • Surveys in seconds
  • Text, email, or in-app
Surveys product interface

Conversational

Surveys that get responses, not eye rolls

Text-message surveys are convenient for customers and powerful for you — higher response rates and in-the-moment feedback.

Surveys: Surveys that get responses, not eye rolls

Compounding

End with a review or referral request

Close every survey with a one-click review or referral ask — feedback, reputation, and growth from the same conversation.

Surveys: End with a review or referral request

Design

Built in seconds, not days

Simple survey design with segmentation and triggers, normalized feedback, and insights your whole team can act on.

Surveys: Built in seconds, not days

Plans & pricing

Surveys is included in the platform.

Every plan includes free setup — implemented and managed by our team, not a support queue.

Be Found & Thrive

$299/mo

Free setup included

Emerging business just getting started.

Get started

Be Found & Be Chosen

$399/mo

Free setup included

Established business looking to grow.

Get started

Be The Best Business

$499/mo

Free setup included

Established business looking to dominate.

Get started

See Surveys on your own business.

A 20-minute demo with your real use case beats an hour of feature tours. We'll show you exactly how it would run for you.

Prefer to talk now? Call +1 (248) 270-5372, text us, or email hello@smartsiteservices.com.