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Smart Site Services

Customer Experience Platform · Messaging

Every conversation. One inbox.

Reach customers across text, social, and webchat, and collaborate with teammates — all from a single inbox.

  • One inbox, all channels
  • Text, Google, Instagram, Facebook
  • Live chat and chatbot
  • Assign messages to teams
  • Never miss a customer call
  • Face-to-face video chat
  • Instant notifications
  • Mobile app included
Messaging product interface

Unified inbox

Manage all conversations from one place

An inbox that automatically organizes messages by customer and channel, with instant notifications and a mobile app — everything you need to stay on top of customer communication.

Messaging: Manage all conversations from one place

Teams

Tackle conversations as a team

Assign messages to teammates or departments, answer questions faster, and close sales without missing a beat.

Messaging: Tackle conversations as a team

Reach

Meet customers on their channel of choice

Say goodbye to phone tag. Respond 1:1 across high-converting channels — text, Google, Instagram, Facebook, webchat, and more.

Messaging: Meet customers on their channel of choice

Plans & pricing

Messaging is included in the platform.

Every plan includes free setup — implemented and managed by our team, not a support queue.

Be Found & Thrive

$299/mo

Free setup included

Emerging business just getting started.

Get started

Be Found & Be Chosen

$399/mo

Free setup included

Established business looking to grow.

Get started

Be The Best Business

$499/mo

Free setup included

Established business looking to dominate.

Get started

See Messaging on your own business.

A 20-minute demo with your real use case beats an hour of feature tours. We'll show you exactly how it would run for you.

Prefer to talk now? Call +1 (248) 270-5372, text us, or email hello@smartsiteservices.com.