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Smart Site Services

Customer Experience Platform · Web Chat

Fresh leads with your morning coffee.

Put Webchat on your website in a breeze — visitors start a chat, and it continues by text, so a closed tab never ends the conversation.

  • Real-time text or chat
  • AI auto-responder included
  • Convert website leads
  • Video chat for consults
  • Receive website forms
  • All messages in one inbox
  • Mobile app included
  • Google Analytics ready
Web Chat product interface

Unified inbox

Every interaction in one place

Never miss another chat, review, survey, or referral — every customer interaction lives in a single inbox, ready for a fast response.

Web Chat: Every interaction in one place

Receptionist

Answer calls without picking up

Engage callers immediately by texting answers to the questions sitting in their voicemails — no missed call becomes a missed customer.

Web Chat: Answer calls without picking up

Video

Virtual consults, face to face

Turn physical meetings into virtual engagements and meet customers face-to-face no matter the distance.

Web Chat: Virtual consults, face to face

Conversion

Turn traffic into conversations

Visitors who chat convert. Webchat captures the lead with their mobile number, so the conversation — and the sale — continues even after they leave your site.

Web Chat: Turn traffic into conversations

Plans & pricing

Web Chat is included in the platform.

Every plan includes free setup — implemented and managed by our team, not a support queue.

Be Found & Thrive

$299/mo

Free setup included

Emerging business just getting started.

Get started

Be Found & Be Chosen

$399/mo

Free setup included

Established business looking to grow.

Get started

Be The Best Business

$499/mo

Free setup included

Established business looking to dominate.

Get started

See Web Chat on your own business.

A 20-minute demo with your real use case beats an hour of feature tours. We'll show you exactly how it would run for you.

Prefer to talk now? Call +1 (248) 270-5372, text us, or email hello@smartsiteservices.com.