Be Found & Thrive
$299/mo
Free setup included
Emerging business just getting started.
Get startedCustomer Experience Platform · Ticketing
Solve issues before they escalate.
Convert reviews, social mentions, and survey responses into support tickets — and take collaborative action before problems become churn.
- Turn anything into a ticket
- Auto-create tickets
- Automatic alerts
- Assign & collaborate
- Reduce churn
- Decrease call-center load
- Integrates with your system
- Multi-location support
Management
Streamline issue resolution
Every ticket assigned to a specific owner, filtered so the most important issues stay front and center — no confusion about who owns what.
Real time
Alerts at every step
Track resolution end-to-end with automatic updates, so nothing sits silently unresolved.
Proactive
Support customers who never asked
Customers in need often don't reach out directly. Tickets born from reviews and surveys let you address issues proactively — improving satisfaction and converting detractors.
Plans & pricing
Ticketing is included in the platform.
Every plan includes free setup — implemented and managed by our team, not a support queue.
Be Found & Be Chosen
$399/mo
Free setup included
Established business looking to grow.
Get startedBe The Best Business
$499/mo
Free setup included
Established business looking to dominate.
Get startedOne platform
Works with everything else in the platform
See Ticketing on your own business.
A 20-minute demo with your real use case beats an hour of feature tours. We'll show you exactly how it would run for you.
Prefer to talk now? Call +1 (248) 270-5372, text us, or email hello@smartsiteservices.com.